Question 1

How Do I Place An Order?

Accepted Answer

To purchase an item, click on it to get to the detailed page for that item. From here, you can specify the quantity you want. Once you’ve added an item to your shopping cart, you can either Continue Shopping, or you can Proceed to Checkout.

Question 2

Why are there already items in my shopping cart?

Accepted Answer

Our Store has been designed to remember your order, so that if you don't manage to complete it for some reason, you can always come back to it later and finish up.  If there are items in your shopping cart that you don’t wish to purchase, simply go to the shopping cart and delete any unwanted items.

Question 3

Payment and Shipping

Accepted Answer

Once you have confirmed that all the items you would like to purchase are listed in your shopping cart, click “Proceed to Checkout”. In the next steps you will be prompted to provide your billing and shipping information. You will be prompted to verify your order and submit your payment information. You will have one last chance to review and confirm you order, and when ready, your order will be processed after clicking “Place Order”. Please do not press the “Place Order” button more than once.

Question 4

How do I use my promo code?

Accepted Answer

You can enter your promo code at checkout page. Type the code into the box labelled "Enter Promo Code" and click apply. Once that's done your basket should update with the products or discount the promo code is valid for.

Question 5

What happens when I create an account with the Denture Cleaner Shop?

Accepted Answer

When you create an account with our Shop, previously used billing and shipping addresses are securely stored, so that the next time you want to shop, you don’t have to re-enter them. You can also log on to see the status of your order and view a history of your previous orders.

Question 6

Returns & Refunds

Accepted Answer

At Denture Cleaner.co.uk we pride ourselves in providing you with exceptional levels of customer service which extends to our returns policy. We endeavor to make every effort to fulfill valid requests for returns and will refund authorised returns as promptly as possible in accordance with our Returns Policy.(javascript:void(0)) Please do not return any item to us without first contacting us to discuss the return of your item. No returned goods will be accepted without our previous authorisation and goods return number (GRN)

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DENTURE CLEANER

Denture Hygiene Solutions

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If you've got a question or if we can help in anyway, please get in touch with us by email or submit the form, we'll get back to you as soon as we can

sales@denturecleaner.co.uk

0808 168 6296

Denture Cleaner
2 Garthway Arcade
Northallerton
DL7 8NS